办公室礼仪：如何致歉

概要： Part One Lily：I owe you an apology, Mr. Steven. Steven：What do you mean, Lily? Lily：I'm terribly sorry about the appointment last Thursday. I hope you'll excuse me. Steven：Forget it. I'd have done exactly as you did if I had been in your situation. Lily：That's very kind of you to say so.

办公室礼仪：如何致歉,标签：办公英语口语,日常办公英语,http://www.laixuea.com

    Part One
           
    Lily：I owe you an apology, Mr. Steven.
           
    Steven：What do you mean, Lily?
           
    Lily：I'm terribly sorry about the appointment last Thursday. I hope you'll excuse me.
           
    Steven：Forget it. I'd have done exactly as you did if I had been in your situation.
          
     Lily：That's very kind of you to say so.

    Part two
           
    Eva：Sorry to be late. I was caught up in a traffic jam. Am I the last guest to arrive?
          
     John：Yes, VIPs always are. So it's quite all right. And you're a very important person at this party.
           
    Eva：Oh, please don't!
           
    John：I was just kidding. We've been expecting you all this time!

    Part Three

    Annie：Sorry to have kept you waiting, Eva. I was answering an overseas call.

    Eva：It's alright. You must be a very busy general manager.
           
    Annie：Well, I hope you weren't bored while I was on the phone.
           
    Eva：No. I was reading this new brochure of yours, you see. I'm very much interested in your new product.

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