国外绩效管理讲义

标签：绩效管理,绩效评估,绩效考核制度,
BusinessandIndustries
1.BadDebtasa%ofRevenue
2.UnplannedOvertimeasa%ofOvertime
3.%OfSupplierswith100%LotAcceptanceoverOneYear
4.%OfShipmentsRequiringMoreThanOneAttempttoInvoice
5.%OfCustomersUsing“Invoiceless”Processing
6.RecycledMaterialValuesasa%ofPurchasedMaterialValues
7.TotalTimeLostDuetoInjuries1000000HoursWorked
8.TotalTimeLostDuetoStrikes1000HoursWorked
9.%OfQualifiedSuppliersandSubcontractorsReceiving90%ofTotalPurchasedValue
Examples
BusinessandIndustries
%OfRequestsforEngineeringActionsOpenforMoreThanTwoWeeks
SparePartsCostafterWarrantyasa%ofTotalCostSuggestedbyDesignTeams
StandardPartsinNewReleasesasa%ofTotalParts
%OfPartswithTwoorMoreSuppliers
SupplierswithQualityandProductivityImprovementProgramsasa%ofTotalSuppliers
%OfEmploymentRequestedFilledonSchedule
AverageTimetoProcessHealthandAccidentInsuranceClaims
%OfEmployeesWhoHaveNotBeenTrainedinthePast12Months
Examples
Government(Function)
InformationTechnologyExpendituresasa%ofRevenue(GovernmentofNewSouthWalesAustralia)
RecycledMaterialValuesasa%ofPurchasedMaterialValues(GovernmentofNewSouthWalesAustralia)
%OfLateReports(DepartmentofEnergyUSA)
%OfErrorsinReports(DepartmentofEnergyUSA)
ErrorsReportedbyOutsideAuditorsasa%ofTotalErrors(DepartmentofEnergyUSA)
ErrorinTimeEstimatesTotalValueofEstimates(DepartmentofEnergyUSA)
NumberofHoursLostduetoAllEquipmentDowntimeasa%ofTotalAvailableHours(DepartmentofEnergyUSA)
%DeviationfromBudget(DepartmentofEnergyUSA)
%VariationtoCostEstimates(DepartmentofEnergyUSA)
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